IT Outsourcing

We can be your IT department outsourcing partner!

Extend the skillset and knowledge of your team with Advantage Support.

IT Help Desk Outsourcing

We offer consistent, high quality IT Help Desk outsourcing services. Our proven methodology and expertise currently helps provide help desk support to our client’s end-users. By recruiting, training, and retaining only the highest caliber of staff, we can ensure consistent quality at every level.

Each step in our help desk outsourcing process is designed to address end-user issues promptly and effectively. And, we put measures in place to prevent incidents from occurring again. By following ITIL best practices, we help our customers move beyond reactive incident management into request, problem, configuration, and change management processes that drive higher levels of IT service management performance while reducing costs.

Desktop Support Services

 Improving workforce productivity for mobile and remote workers with faster software rollout and self-service tools through an enterprise-wide approach

 Integrating our desktop support technician services with our IT Help Desk support for a seamless support experience

 Providing flexibility and scalability by allowing you to use only the onsite support services that you need

 Reducing costs with centralized, global support using ITIL– and Cobit-based process improvement methodologies

As the workplace continues to move more and more toward a distributed computing environment, the need increases for personalization and flexibility, while corporate IT seeks to control access, standardize processes, and ensure compliance. Our Desktop Management Services provide end-to-end management, enabling a secure, stable work environment that operates efficiently and cost-effectively.
Our experienced IT desktop support professionals will manage your onsite IT support needs for end users, hardware, software and networking assets. Our technicians focus on process improvement, problem avoidance, and increased remote resolution, offering advanced troubleshooting and warranty support as well.

IT Asset Management Services

Our IT Asset Management (ITAM) services address the total lifecycle of software and hardware assets. Our solutions are designed to provide a rapid return on organizational investments. Our assessment of assets keeps constant check of sustainability and scalability of each asset.

 Optimizing hardware and software assets, driving down IT costs

 Boosting emergency preparedness and recovery efforts

 Integrating with organizational technologies, resulting in rapid implementation of services and return on investment

 Mitigating risk traditionally associated with technology utilization

 Aiding in budgeting and planning

Data Migration & Technology Deployments

Your business is not static. Your IT resources cannot be static either. Our technology deployment and data migration services provide experienced professionals to install and migrate your computer hardware, network equipment, mobile devices, and software assets anywhere in the world.

 Deploying systems

 Migrating data

 Training to streamline the process of getting users up to speed with new technology

We will help you to achieve business value through follow:

 Scaling deployment capability to accommodate your schedule

 Saving time and cost with proven processes and industry best practices

 Minimizing business disruptions

 Providing flexibility and scalability by allowing you to use only the skilled personnel that you need

 Scaling deployment capability to accommodate your schedule

 Accessing an established global presence with onshore, nearshore and offshore resources